TERMS & CONDITIONS

These terms and conditions apply to the use of this website and the ordering purchase, fulfilment, and delivery of products from marriedtothesea.com.au. Please review the following terms and conditions carefully before placing your order.

These terms and conditions contain important information about ordering, processing, fulfilment and delivery of goods or services from this website. Married to the Sea Ceramics is registered for GST and shipping is calculated based on cart total and includes GST.

PRODUCT AVAILABILITY

Please note that all orders are made by hand so if products are not in stock at the time of purchace please allow 2- 3 weeks. If your order is urgent please email and we will see what we can organise,

DELIVERY POLICY

It is your obligation to enter the correct delivery address details at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. It is the responsibility of the customer to inform us if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible.

Single orders within Australia are charged at a flat rate starting at $15.95. The unit postage rate is reduced for multiple purchases. If you would like to purchase express or international shipping please contact me at info@marriedtothesea.com.au. We are not responsible for any tax or duties that may be incurred on international orders.

REFUND POLICY
All sales are final. Any returns or refunds are at our discretion. It will be your responsibility to mail the item back to our postal address in its original undamaged condition.

PRIVACY POLICY

We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law. We may release customer information when we believe, in good faith, that such release is reasonably necessary to (I) comply with law, (II) enforce or apply the terms of any of our user agreements or (III) protect the rights, property or safety of our users, or others.

When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.

SECURE TRANSACTIONS
We offer credit- and debit card processing through PayPal. Payments are made directly through PayPal’s secure payment gateway to ensure your personal and card details are kept safe. None of your payment details are stored, ensuring your details are protected.

CONTACT INFORMATION
If you require further information regarding terms and conditions or have any questions please contact us at info@marriedtothesea.com.au